Bright Guide has two fundamental principles when it comes to collecting and processing private data:
We do not store your data, we transmit it through the application programming interface (“API”,) Telegram Messenger Inc. (“Telegram”) which, in turn, stores only the data that Telegram needs as a secure and multi-functional messaging service.
We may also add new support services and functions for blind people who may require separate registration of your data.
If you live in a country in the European Economic Area (EEA), the Services are provided by Telegram, where the intermediary of such services is Bright Guide, which for the purposes of applicable data protection legislation is the data controller responsible for your personal data when you use Telegram Services. However, as Telegram is located outside the EEA, it has designated one of our EEA-based group companies, Telegram UK Holdings Ltd (71-75 Shelton Street, Covent Garden, London, England, WC2H 9JQ), as a representative to whom you may direct any issues you have relating to our processing of your personal data.
We transfer your personal data, and Telegram process it on the ground that such processing is necessary to further our legitimate interests including:
Bright Guide is a Telegram data transmission service which, in turn, is a communication service. You provide your mobile number and basic account data (which may include profile name, profile picture and about information) to create a Telegram account.
To make it easier for your contacts and other people to reach you and recognize who you are, the screen name you choose, your profile pictures, and your username (should you choose to set one) on Telegram are always public. We don't want to know your real name, gender, age or what you like.
We do not require your screen name to be your real name. Note that users who have you in their contacts will see you by the name they saved and not by your screen name. This way your mother can have the public name ‘Anthony Hopkins’ while appearing as ‘Mom’ to you and as ‘Boss’ to her underlings at work (or the other way around, depending on how these relationships are structured).
When you enable 2-step-verification for your account or store documents using the Telegram Passport feature, you can opt to set up a password recovery email via Bright Guide. This address will only be used to send you a password recovery code if you forget it.
Bright Guide is an intermediary service of Telegram, which in turn is a cloud service. Telegram store messages, photos, videos and documents from your cloud chats on our servers so that you can access your data from any of your devices anytime without having to rely on third-party backups. All data is stored heavily encrypted and the encryption keys in each case are stored in several other data centers in different jurisdictions. This way local engineers or physical intruders cannot get access to user data.
Secret chats use end-to-end encryption. This means that all data is encrypted with a key that only you and the recipient know. There is no way for us or anybody else without direct access to your device to learn what content is being sent in those messages. Neither we, nor Telegram do not store your secret chats on our servers. Neither we, nor Telegram also do not keep any logs for messages in secret chats, so after a short period of time we no longer know who or when you messaged via secret chats. For the same reasons secret chats are not available in the cloud — you can only access those messages from the device they were sent to or from
When you send photos, videos or files via secret chats, before being uploaded, each item is encrypted with a separate key, not known to the server. This key and the file’s location are then encrypted again, this time with the secret chat’s key — and sent to your recipient. They can then download and decipher the file. This means that the file is technically on one of Telegram’s servers, but it looks like a piece of random indecipherable garbage to everyone except for you and the recipient. Neither we, nor Telegram don’t know what this random data stands for and we have no idea which particular chat it belongs to. Telegram periodically purge this random data from our servers to save disk space.
In addition to private messages, Telegram also supports public channels and public groups. All public chats are cloud chats (see section 3.1.1 above). Like everything on Telegram, the data you post in public communities is encrypted, both in storage and in transit — but everything you post in public will be accessible to everyone.
Bright Guide uses phone numbers to transmit it to Telegram which in turn use them as unique identifiers so that it is easy for you to switch from SMS and other messaging apps and retain your social graph. We ask your permission before syncing your contacts.
We do not store your personal data, Telegram store your up-to-date contacts in order to notify you as soon as one of your contacts signs up for Telegram and to properly display names in notifications. Telegram only need the number and name (first and last) for this to work and store no other data about your contacts.
Their automatic algorithms can also use anonymized sets of phone numbers to calculate the average number of potential contacts an unregistered phone number may have on Telegram. When you open the ‘Invite friends’ interface, we display the resulting statistics next to your contacts to give you an idea of who could benefit most from joining Telegram.
If you signed up for Telegram from the UK or the EEA, your data is stored in data centers in the Netherlands. These are third-party provided data centers in which Telegram rents a designated space. However, the servers and networks that sit inside these data centers and on which your personal data is stored are owned by Telegram. As such, we do not share your personal data with such data centers. All data is stored heavily encrypted so that local Telegram engineers or physical intruders cannot get access.
Your messages, media and files, as well as the contents of your calls and the data you store are processed only on your device and on the device of your recipient. Before this data reaches Telegram servers, it is encrypted with a key known only to you and the recipient. While Telegram servers will handle this end-toend encrypted data to deliver it to the recipient, we and Telegram have no ways of deciphering the actual information. In this case, we neither store nor process your personal data, rather we store and process random sequences of symbols that have no meaning without the keys which we don’t have.
is an intermediary service of Telegram, which in turn is a cloud service. Telegram will process your data to deliver your cloud chat history, including messages, media and files, to any devices of your choosing without a need for you to use third-party backups or cloud storage.
Telegram supports massive communities which we have to police against abuse and Terms of Service violations. Telegram also has more than 200 million users which makes it a lucrative target for spammers. To improve the security of your account, as well as to prevent spam, abuse, and other violations of our Terms of Service, Telegram may collect metadata such as your IP address, devices and Telegram apps you've used, history of username changes, etc. If collected, this metadata can be kept for 12 months maximum.
To prevent phishing, spam and other kinds of abuse and violations of Telegram’s Terms of Service, our moderators may check messages that were reported to them by their recipients. If a spam report on a message you sent is confirmed by our moderators, your account may be limited from contacting strangers — temporarily or permanently. You can send an appeal using @Spambot. In case of more serious violations, your account may be banned. Telegram may also use automated algorithms to analyze messages in cloud chats to stop spam and phishing.
Telegram may also store some aggregated metadata to create Telegram features (see section 5.5 below) that work across all your devices.
Telegram may use some aggregated data about how you use Telegram to build useful features. For example, when you open the Search menu, Telegram displays the people you are more likely to message in a box at the top of the screen. To do this, Telegram calculate a rating that shows which people you message frequently. A similar rating is calculated for inline bots so that the app can suggest the bots you are most likely to use in the attachment menu (or when you start a new message with “@”). To turn this feature off and delete the relevant data, go to Settings > Privacy & Security > Data Settings and disable “Suggest Frequent Contacts”.
Unlike other services, neither we, nor Telegram don't use your data for ad targeting or other commercial purposes. Telegram only stores the information it needs to function as a secure and feature-rich cloud service.
Telegram has an API that allows third-party developers to create bots. Bots are apps that look like special Telegram users: you can talk to them from your chats list, add them to groups or use a special “inline” interface to access their features. By performing any of these actions, you will be sending some of your data to the respective third-party bot developers.
You can send data to bot developers when you interact with their bots in one of these ways:
In any of the above cases, the developers of an automated user (bot) can get your public account data (see section 3.1 above): your screen name, username and profile picture(s)
Bots can also receive the following data when you interact with them.
Bots will obviously get your messages when you send them something. If you click on links or buttons provided by the bot, the bot can potentially get your IP address (provided that it controls the website to which the link leads). If the bot is a member of the same group with you, it may know you are a member.
When you start your message with the username of an inline bot (e.g. @gif) the interface transforms so that everything you type becomes a query to that bot. This query is sent to the bot so that it can provide its service. We will warn you about this the first time you use an inline bot.
Bots added to groups can operate in two modes: with access to messages in the group or without access. If the bot has access to messages, it can see everything that happens in the group. The interface clearly shows whether or not a bot has access to messages in groups.
Other than our own bots и Telegram bots, no other bots or third-party bot developers are affiliated with Telegram. They are completely independent from us. They should ask you for your permission before they access your data or you make it available to them.
The Payment Platform for Bots is available to users as of Telegram 4.0. Telegram and Bright Guide does not process payments from users and instead relies on different payment providers around the world. It is the payment providers that handle and store your credit card details. Neither Telegram nor Bright Guide nor the merchants on the platform (bot developers) have access to this information. Although we work with payment providers they are completely independent from Telegram. Please study their relevant privacy policies before making your data available to them.
When making a purchase, you enter your credit card details into a form supplied by the payment provider that will be processing the payment, and this information goes directly to the payment provider ‘s server. Your credit card information never reaches Telegram’s servers. Neither we, nor Telegram do not access and do not store your credit card information. When you save your credit card info, it is saved on the respective payment provider's servers and the payment provider gives Telegram a token that you can reuse for future payments. It is not possible to reconstruct your credit card info from the token.
When you enter shipping information in the process of placing an order, we send it directly to the merchant bot developer. Telegram can store your shipping information for you if you choose to save it for future purchases. Telegram will delete this information immediately if you ask us to.
You can clear all payment information associated with your account at any time by going to Settings > Privacy & Security > Data Settings and selecting ‘Clear Payment & Shipping Info’. If you choose to remove your payment information, we will delete your stored shipping info and payment tokens from all providers and ask the payment providers to remove your credit card information that they store.
Due to the fact that Bright Guide and Telegram doesn't store any credit card details or transaction information, it is impossible for us to handle complaints or cashbacks – any disputed payments are the responsibility of the bot developers, payment providers, and banks that participated in the exchange.
Bright Guide may share your personal data with:
We and Telegram will implement appropriate safeguards to protect the security and integrity of that personal data. This will take the form of standard contract clauses approved by the European Commission in an agreement between us and our relevant group companies. If you would like more information regarding these clauses, please contact us using the details in section 12 below.
If Telegram receives a court order that confirms you're a terror suspect, we may disclose your IP address and phone number to the relevant authorities. So far, this has never happened. When it does, we will include it in a semiannual transparency report published at: https://t.me/transparency.
Under applicable data protection legislation, in certain circumstances, you have rights concerning your personal data. You have a right to:
If you wish to exercise any of these rights, kindly contact Telegram using the details in section 12 below.
You can control how your data is used (e.g., delete synced contacts) in Settings > Privacy & Security > Data Settings (using one of our mobile apps). Sadly, if you‘re generally not OK with Telegram’s modest requirements, it won't be possible for us to provide you with our Services. You can delete your Bright Guide account by proceeding to the deactivation page.
If you would like to delete your account, you can do this on the deactivation page. Deleting your account removes all messages, media, contacts and every other piece of data you store in the Bright Guide cloud. This action must be confirmed via your Telegram account and cannot be undone.
In secret chats, deleting a message always instructs the app on the other end to delete it too. In cloud chats, you can choose to delete a message for all participants within at least 48 hours after sending.
Otherwise, deleting a message will delete it from your message history. This means that a copy will stay on the server as part of your partner‘s message history. As soon as your partner deletes it too, it’s gone forever.
In supergroups and channels, deleting a message removes it for all participants. Note that deleted messages and original versions of edited messages from supergroups are stored for 48 hours after deletion in order to be shown in the admins log.
Messages in Secret Chats can be ordered to self-destruct. As soon as such a message is read (2 checks appear), the countdown starts. When the timer expires, both devices participating in a secret chat are instructed to delete the message (photo, video, etc.). Media with short timers (less than a minute) are shown with blurred previews. The timer is triggered when they are viewed.
By default, if you stop using Bright Guide and do not come online for at least 6 months, your account will be deleted along with all messages, media, contacts and every other piece of data you store in the Telegram cloud. You can go to Settings to change the exact period after which your inactive account will selfdestruct.